My almost $5,000 computer got damaged/messed up in shipping. I spoke with a customer representative and we got it handled very quickly! Disappointed because I paid for 1 day shipping and am losing a lot of money not having a computer, but happy with the service and quick resolution to get a new computer shipped out to me as quickly as possible and my 1 day shipping cost refunded. Glad I can trust Newegg to make sure everything is smooth!
