newscientist

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Avoid this subscription

Avoid the subscription. Having been a subscriber for well over 20 years I've now cancelled. For over 4 weeks I've not been able to access the print version (they blame postal strikes for it not arriving), web or app version. I've tried to contact the support team for over a month, just to be placed on hold, emails are not replied to. I've had nothing in return for my money. Gone from good to little more than a money grabbing rude scam outfit, offering near zero product or service.

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Date of experience: Oct 14, 2022