newscientist

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double the charges without warning

No information about the increase of subscription - my charges almost doubled without them even trying to send me a message. Of course, I cancelled it immediately - after years and years of being a loyal customer. You could at least respect your subscribers enough to let them know about the changes. I could have considered it, but now, of course, i will never even think about it. A disgrace.

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Date of experience: Nov 23, 2021