I purchased a NFL neon clock from the NFL Official shop (NFLshop.com) and was shocked. The website says it is official NLF merchandise but the clock gave no indication of that (very expensive for a generic clock). The wiring was secured by tape instead of wire nuts. The website says it is 75% metal and 25% neon but the clock was actually plastic colored silver. The clock face is hard cardboard that doesn't lay flat. To top it off, you can't contact via email. You can only connect by live chat and the person chatting with you disconnects in mid conversation. My order was not reflected in my orders under my account. The live chat didn't even to bother with that question. Overall, I am very disappointed in the NFL. Very high priced items at a very poor quality and very lousy support.