Being a long time Nintendo fan, customer service has always been more than helpful and easily exceeds my expectations in comparison to most companies. Back when Club Nintendo was a program they resent an item that never reached my home. They fixed one of my New Nintendo 3DS and multiple Wiis in the past free of charge. Also they refunded me on an eShop title that ended up not working out, which they actually didn't have any obligation to do so. The only small issue I've had with them is lately when I sent my Joy-Cons in because both of them had "Joy-Con Drift", they had switched the Red and Blue Colors which was a small and random mistake on their part, but I'm sure if it bothered me enough they would've switched them out again free of charge.
