Called the nintendo customer service only to be practically forced to the support website because of a high call volume. I was able to get to the hardware section online only to see that repair was closed. So I proceeded to just cancel my subscription to online for now because my switch currently won't charge and i'm not gonna pay for a service that I can't use. When I tried to cancel it asked why and I told it, it was because of a broken console. Witch the website automatically redirected me back to the support site.