Bought a Nokia X30 eco friendly phone, did not work on opening, terrible customer service will not offer a refund or replacement, want me to send the phone on a very non eco friendly round trip of over 2400 miles to Romania for them to fix it. The company says they are eco friendly, they definitely are not with things like this. £400 worth of phone, that does not work and that I have to send away for weeks to Romania. The worst company and customer service I have ever had! They ignore uk law like the Consumer Credit Act 2015 and don't seem helpful at all,
