notion

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Shady billing policies that are UNETHICAL

I loved notion as a platform, however a small nonprofit, they changed my plan to enterprise without me knowing, NEVER sent an invoice or notification of subscription renewal. I went from a $200 yearly charge to $1482 and they refuse to give a refund. It's extremely unethical and I’m not alone.. I was an unoffficial ambassador to the product, now i'll only be warning people. HORRIBLE CUSTOMER SERVICE.

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Date of experience: Apr 20, 2025