oculus

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C'mon Man - pretty terrible experience

This has been the worst tech experience I've ever had - Oculus Quest is not ready. "Move fast & break things", sure - but what about fixing things, not so much. Right out of the box the right controller didn't work (which basically renders the entire system useless). Contacted customer service, who after 5 days say they are still "investigating" and I need to be patient. Didn't seem so patient when it came time to take my money. Besides, what's to investigate? This is a known issue that could be solved with a replacement controller - preferably one that actually works. I will give them 1 more day, then this whole thing is going back and I'll wait for the wireless HTC Vive.

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Date of experience: Jun 09, 2020