Not one but two of my past email addresses were lost in the transition from hotmail to outlook. Many contacts irrevocably lost and the only communication is a screen you get when you try and login unsuccesfully saying 'User does not exist'. After multiple attempts and disbelief I have given up trying to retrieve my old data. Is that how you treat customers?!Instead I have decided to boycott Microsoft and all Microsoft services, and dissuade any potential clients and business partners to abandon or avoid using them entirely.