Had an excellent experience with the customer service team at Pandora in Dublin! Was sent the wrong item in error was worried as it was a Christmas gift so wanted to ensure I would have it in time! Rang the number on the Irish website and got talking to Lauren and she was just super, very apologetic (when no need to be these things happen!) said she would pack my order herself and it was sent out the very next day with a lovely note and a free gift box! Thank you Lauren!!
