Disgusting customer service - husband purchased a pair of earrings for me on xmas eve. These were not to my liking so went to the warrington branch today to exchange not refund. The lady went in the back and came back and said her and her manager had come to the conclusion that they had been worn. When I said that they hadn’t she then decided that they were bent! Asked to speak to the manager and was advised no she was on her lunch ! Spent so much at pandora over the years - will not be going there again
