I visited the Staines store to purchase a ring for my girlfriend. Clueless isnt the word but the man in the store really did all he could to help me make a desicion based on just a picture that i had of her other ring that i was trying to stack with. Will be returning to the store for future advice and purchases and seeing to be served by the gentleman, didnt get his name but tried to tip him and he politely declined. Nice to see that good service is still out there and not just for a tip. Hats off to you mate you'll go far.