It was my very first visit to Pandora, there was a chorded area, but no one was waiting there, I didn't see any instruction showing me how to proceed so I walked in as I would in any other store. I looked around, ask for bracelets and once I was ready to make a purchase I asked for help. I was told to to outside and join the back of a line that has now formed (after I went in the store). I told the worker, when I came there was no line or no one told me to wait outside. She said, well there is a line Now and you need to join it (at the back) in order to get served.....wow! So, I asked for the supervisor/ manager, it turned out the worker I was dealing with is the one In charge..... I was so upset... Is this the way to treat a customer or a potential one? My 14 year old will be disappointed because I do not feel I should support such poor service. She could explain how they typically serve customers. The store should have someone or a sign at the door to say 'wait to be invited in' or some sort of instruction on how to proceed. This is unacceptable. The store was Pandora in the coral square mall in coral spring, Florida. I as shunned on Friday 12/8/17. I didnt get to make my purchase on account of the poor customer service.
