parallels

4.5
4.5 from 1.5K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Unresponsive and unhelpful customer service

I have purchased parallels desktop 17 pro edition for my new macbook m1 max edition in order to use some windows apps and most likely having a new experience. Since the beginning of my first installation, the taskbar seemed non responsive and stopped responding even if i tried all the given workarounds regarding this specific issue. When i contacted the customer representatives for support, they did not respond mefor more than 24 hours and by the next day i had a message from them sending me link about a completely different issue. That's all that i had from parallels since three days. I sadly can not accept this kind of behaviour and would like to cancel my subscription right away and requesting for refund. I will never use your products again. Thank you

1
Date of experience: Nov 26, 2021