So I am a long time amazon in general user. My company uses amazon often for company purchases. I used prime video for some time a while back, like about a year more or less... when I tried it I did not like it as in my region shows come out much later forcing me to watch online anyway therfore shortly canceled. A year later I get an alert from my bank stating I was charged for my prime video subscription which I surprisingly haven't used in a year. I immediately reach out to customer service, customer service states there is no charge and they see I had no activity. I stated to customer service I'm logged into my account I see the statement under billing you guys posted showing you charged me. The rep stated no its not showing on my end call your bank. Call ended.This was yesterday they have since blocked my number from customer service, blocked me from chat, blocked me from email. I was robbed by amazon??? Now today I get an email saying be careful clicking on subscribe? So this was on my personal account. For a 6 dollar charge I have instructed my entire company not to use Amazon in general for my company business. I now have no way of communicating with amazon at all and on top of it I have a subscription to something I never subscribed or clicked on or visited the page. I recommend delete and remove your cards from all of their products amazon in general!!! Don't be robbed
