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If I could rate this company with a…

If I could rate this company with a zero I would. My order states it was delivered by UPS innovations. It stated the package was left with the customer. I emailed them letting them know. My package was not left with me. I’ve checked everywhere. They responded the first time but with no action I sent a second email that have now gone unanswered. this is really bad business, but I should’ve known because your website really doesn’t offer Help with non-deliveries. I tried to file a claim through UPS. They don’t even honor claims from UPS innovation. I will never purchase from them again.

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Date of experience: May 22, 2025