I rang support and was delighted to get Jade Stephenson. I was trying to get a company uploaded to Sage Drive for over an hour. Jade was lovely she logged in and after checking a few things realized it was due to a character in the company name within minutes. Getting a solution was ideal of course :-) but it was how lovely Jade was and insisted on staying logged on until we were sure the upload was working before logging off the PC. So Jade thank you for great support. Kind Regards, Anne :-)