Evelyn Richardson

7 months ago

Very helpful and informative technical…

Very helpful and informative technical support. I couldn't ask for better service. Thank you

Date of experience: Apr 30, 2025

Montserrat Pinto

7 months ago

Representative knew his subject matter…

Representative knew his subject matter but Sage should add the tick box for minimum wage as part of the year end/new year payroll process

Date of experience: Apr 30, 2025

Kevin Malley

7 months ago

Gordon understood the problem and took…

Gordon understood the problem and took pro-active steps to advance a solution

Date of experience: Apr 29, 2025

Grace Pendleton

7 months ago

ROI VAT Query

Michael knew his stuff. Within minutes he was able to answer my VAT 3 query regarding Reverse VAT charge. He was able to show me speedy and easy ways to complete VAT returns.

Date of experience: Apr 29, 2025

Ana Corbett

7 months ago

Bogus connection issue when printing and database errors.

After remotely accessing system to review error messages Sage technician was able to confirm the two errors were unrelated. The database errors were from another Sage Product and that the 'bogus connections dropping' errors were caused external to Sage by a network fault. The database errors were fixed by removing the unused Sage application. Although problems were not strictly Sage issues, Sage support were invaluable in finding the true cause of both problems.