Our company has switched over to Salesforce. It may be good for pulling data from takes and building reports, but for every day use, its horrible. The lack of functions like select accept on a job that requires 4 steps.. click the small edit button, the fields then randomly drop down two rows, clic on the drop diown box, slect new state, sect save, then do it all over again - don;t use this for any IT tracking or job management tools. Every job that gets posted it will send you 3 notifications for every single action. Worse system I have seen for a management system.
