samsung

1.3
1.3 from 1.1K Reviews and Ratings
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Customer abused by Samsung

Samsung Customer Supports plays game with Customer regarding the Flats Screen TV, plus they are dishonest unprofessional in my opinion after my TV started to fail is Sept 2022 and they play games with refunds, ( Have not received my refund as of today) picking up TV they refused to complete this as well and Samsung use the Service department to waste my time, Samsung has even failed to answers 2 Letters from the Attorney General Office in case CP-22-18383 which confirm Samsung does not have any real cares about the Customer Attorney Name Michael Sharples his number is 201-393-7163, email is "(m.sharplesatsea.samsungdotcom)" Please use the telephone and his email address to stop the Games that Samsung plays with the Customer Support, plus record conversation you will see and hear the dishonest unprofessional statements as well also contact this person Hyunsun(Sonia) Kang | Voice of the Customer, "(kang.hatpartner.sea.samsungdotcom)" because Samsung hide information from the Customer because of the way they do business, I have over 5 hours of my time dealing with Dishonest Samsung and been lied to many times Samsung is back at playing more games as of today 2-6-23 they would like me to release them for all the hours I have involved dealing we these dishonest unprofessional Samsung Electronics Samsung is unprofessional very dishonest company plus the TV's cheap just like the cell phone Today Samsung has clearly stated if I do not sign their agreement I will not receive my refund the is 100% BLACKMAIL I wish I could post all the documents on here for everyone to read No wonderful there is 83 % negative Samsung is still not resolving any of the wasted time I had to deal with this Nasty Dishonest unprofessional company they even lied to the Attorney Generals Office in writing

1
Date of experience: Dec 28, 2022