seekingalpha

4.1
4.1 from 491 Reviews and Ratings
Unclaimed Profile
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Excellent and understanding customer service

UPDATE: 19.05.25 Refund received. Email sent to SeekingAlpha...That's excellent news and much appreciated.I think that it's only fair that I update the Trustpilot review and I will do that now.Just as a piece of advice/feedback, if you really do care about customer relationships, and I think the company's actions in this case prove that you do, I'd advise not having 'no-refund' services. Companies may be legally covered in terms of securing payment but if you believe your services are good enough you do not need to have these to nurture and grow a good customer base. I believe your services are beneficial to the right people, this is just not me, which is why I immediately requested a refund.Thanks again for putting things right and I wish the company all the success in the future,M@ 30.04.25 Signed up for the Alpha Picks service and within minutes realised that it wasn’t what I wanted. I appreciate it is my responsibility to do my own research first however having a no refund policy for over $500 is a complete scam and I feel legally robbed.

5
Date of experience: Apr 30, 2025