I have had multiple communications with Seeking Alpha, but they have never addressed my concerns about what I believe were misleading promotional materials. Prior to making my decision to purchase Alpha Picks, I watched a video on their website called Alpha Picks 101. During the tutorial, the presenter clicked on the ticker for an Alpha Picks stock which brought up detailed information regarding that Alpha Pick stock. I reasonably assumed that if I signed up for Alpha Picks, I would also have access to this detailed information for those stocks that were part of the Alpha Pick’s portfolio. Therefore, I relied on this representation when I signed up for Alpha Picks. After I signed up, I went to the Alpha Picks page and reviewed the current picks. When I clicked on the ticker for one of the Alpha Picks stock, I was denied access to more information unless I subscribed to Seeking Alpha Premium. I do not know whether this misrepresentation was intentional or not, but either way I was misled. I immediately requested a refund, which they denied. I suggested that they share my concerns with their legal counsel, and that I would be happy to discuss this with him or her. However, I have received no response to this request.
