THIS COMPANY IS A SCAM!! They will do whatever they want to benefit themselves. Regular accounts only get chat "customer service" and Shopify Plus has people who have such heavy accents, you can barely understand them. This company has gone downhill so much in the last 6 years, it's crazy. Not sure how they have an A+ here but that's also a scam because they have bad reviews EVERYWHERE. They don't care about their customers at all!! They set whatever rules they want, even if they don't make any sense. It definitely can't get worse than this when it comes to an e-commerce. Stay far far away!!!