I used a free trial with them, and then forgot to cancel before the term ended, I was busy with other things and I wasn't using the images like I thought I would. I noticed a £22 payment had gone out so thought I best cancel as I was paying for nothing. I certainly wasn't going to gripe over that £22 because it was my own mistake, however, when I went to cancel the account I found they charged me ANOTHER £22 to cancel it. Honestly DISGUSTING. AVOID THESE ROBBERS - there are much more honest and reputable stock image companies out there that won't charge you to leave them if you decide it's not for you. AVOID AVOID AVOID.