DO NOT USE this Companies Products! I work in a small company. We had a sales person call us and convince us to give their product a try for a year. We used the product and it worked. We did feel it was over priced for what it did though. The software was set to renew and at 9:00 pm the last night of renewal we received an email from a different sales rep stating that our price was to increase 65% for the year. Within 3 minutes we responded back and said this will not work for us. Way too expensive. Over the next month we sent multiple emails to the new rep stating that the price was too expensive for us. Finally after the month we had a phone call with them. Again, said it would not work and we wanted to cancel. Because of HIS delay in responding back we were past the 30 day cancellation window. To make a long story short over the next six months we filled out multiple forms with accounting, customer service and spent hours on the phone explaining and sending email trails showing the process we had gone through to cancel. Each phone call we were told it "shouldn't" be a problem. I thought is was finally complete when we received a statement from the accounting department with a "0" balance. Whew. Almost immediately we found out they had turned us over to a brutal collection agency. After discussing with our legal counsel we paid for a full year of service which we did not use and had no plans to use it. He said we would spend more fighting in court. They are a fraudulent and dishonest company. I feel they work in conjunction with the legal team to take advantage of customer. RUN AWAY QUICK and spread the word to avoid this company.
