songkick

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Displayed inaccurate information so i missed the gig

I bought a concert ticket though songkick, who then stated that it was postponed (i assumed because of covid). However the gig was not postponed, songkick just displayed the wrong information. They admitted to this when i contacted customer care but refused to give me a refund even though on the artists' website it said that the whole tour was 'powered by songkick'. Very poor service

1
Date of experience: Jun 21, 2022