Forget you southwest. I’ve been at the airport on a layover for 9 hours now that was supposed to be 1 hour. Swear, the delays, terrible customer service, and layovers I’m so done with this company. I’ve been using you since college and I’ve continued to because of the points I’ve accrued over the years. I’m tired of being forgotten after all I’ve poured into your company. I gave you my trust and you’ve given me bull crap in response. Goodbye and good riddance.
