Been a Premium customer for years and never had an issue. Took out a subscription because I was getting fed up of the ads and just wanted to listen to music uninterrupted. Definitely get my money's worth as I listen to it constantly, have discovered hundreds of new artists I adore and can make playlists for every occasion. Never had an issue that's required me needing to contact customer service though, which seems to be where most people are having problems.
