squarespace

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Getting worse and worse.

I have been having a website on Squarespace for a long time and I see how clearly the platform is getting worse and worse. New features stop working properly with every update. For example, suddenly the "summary block", a feature to show products, stopped showing the items in the right order. I contacted customer support and the answer was something like "we know it is broken but we are not planning to fix it". This meant to us that we have to either manually change the design in our website or keep showing the products wrongly. There was also a site-wide update from the platform that brought a lot of problems, they obviously release the update without proper testing.

1
Date of experience: Nov 30, 2020