Dodgy practises when it comes to their stock subscription. Autorenew your plan each year and if you don't cancel within a short window in the last month, you are consigned to another 12 months subscription under threat of unfair cancellation fees if you wish to leave.Went to cancel a plan only 1 day into the new contract and they were threatening 50% annual cancellation fee. This is unfair and wouldn't hold up under Australian Consumer Law.After much back and forth on the support line, insisting 50% fee was due, they finally backed down and cancelled the plan. This has been going on for years with many disgruntled past users mentioning the same problems online.
