Have tried cancelling payment 3 times now and it keeps coming up on my account every month. Every time I contact them somebody tells me my account has been closed and I won't be billed any more, and every month I keep being billed. The messenger service no longer works (just a wheel of doom) so i tried calling. Sat on hold for 35 minutes before hanging up and coming here to leave a review. I don't know what else to do. Is this my life now? £23.99 a month for something i'll never use?
