playstation

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Misleading Game Information & No Customer Support

1. No Clear Disclosure About Online Requirements - The PS Store did not mention that this is an online-only game. - I only discovered this after downloading it, which is frustrating. 2. PS Plus Paywall - To even play the game, you must have PS Plus—an extra cost that wasn’t stated upfront. - Now, I can’t get a refund because I’ve already downloaded it. 3 Terrible Customer Service** - PlayStation makes billions, yet their customer support is nonexistent. - Very disappointing, especially from a respected Japanese company.

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Date of experience: Mar 29, 2025