I purchased a game in good faith online. It never worked. Deleted & downloaded at least 5 times. I spent over an hour on with EA Sports. Advised me to contact PS Store for refund. They are very nearly impossible to contact if you work Mon-Fri 9-5! By the time I did eventually get in contact, they informed me it was more than 14 days so tough luck!!I will now be selling all my Sony gaming gear & going with Microsoft - for the first time ever!