I've never encountered a more convoluted, intentionally designed to frustrate, infuriate and finally dismiss interaction with a customer than I recently experienced with substack. They offer NO PATH to interaction with human customer service. Instead you're left dangling with a bot that's obviously been designed to run you around in circles until you get so frustrated you give up and go away. I'm done with substack forever because of this egregious disregard for its users.
