After completing a survey I was invited to create my own with a free sign up, which I did. I spent a lot of time creating a survey to help me get data for my weekly radio programme, which I do unpaid. I saw that you had to pay for add ons like being able to export the results of a survey to pdf etc. but not being able to do that didn't bother me as seeing the results in screen was adequate. However, after I had received 10 responses I became aware of the limitation of the free sign up. To view more than 10 you have to pay a minimum of £32 a month. The limitation of only seeing 10 responses should be made clear when you sign up, not hidden away in an article or small print terms and conditions. I have wasted my time and those of my listeners creating a survey that I will never see the results of, because I cannot afford the cheapest paid plan. I am very annoyed and feel deceived by this company. I wish I had looked at the reviews on Trustpilot before signing up, as I am not the only one to think this. I contacted Customer Services and they showed no sympathy and I doubt they will take action to avoid other new users being made aware of this limitation before it is too late. This is, as another reviewer called it "a scam".
