I spoke to Katie A. - (Sr. Client Relationship Specialist) and she was amazing! I needed help with analysing my survey results, but the cost was a little much for me as a student. Within an hour, I got a response and she kindly listened to my situation and advised accordingly. She told me all the options available and the steps I should take after. As a student on a budget, I was very impressed by the customer care shown to me. I was contemplating switching to another site but Thank you so much Katie! I will continue to use Survey Monkey :)
