target

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Bad online service

Bad online service. I have bought a drawer online and I have not received it. Called customer service, they said that it is delivered and they are not responsible for the package anymore! Not customer friendly and we as customers (online shopping) should be responsible for our own package, which mean that if we have not received the package and the company that delivered the package stated that it is delivered, we as customer could not get a refund! And they said that this is their new policy! Do not shop online at target, since we as customer should be responsible for our package in their policy!

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Date of experience: Oct 22, 2024