Target Support was so useless today after speaking with both Melissa in the morning and she told me where to find an image of where the package was delivered, and the image showed it was at a gate not my doorstep like in the email that Target sent me indicated. Also the only way for me to get to this email was to track the package on the FedEx website or using an email that was sent to me after the package had already been delivered. The package was delivered during the day the time stamp shows 12:42. This did not require a delivery signature. These factors allowed my package to get stolen. So my next thought was on getting a refund so I called the Target Support line 1(800) 440 0680 to see what the process was and got Sandra on the line and she told me that even though there is evidence of the package being delivered with a photo that I had to wait two business days to work on a refund I will keep you posted as this is still ongoing, but I much prefer a quick response to this problem then being forced to wait two days. I was told that this is policy, and this is a very substandard policy as other stores can help immediately. It seems Target and FedEx are simply inadequate, inconsiderate, and inferior not only when it comes to online shopping but online policy as well.
