target

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Terrible Customer Service

I just had another terrible experience at Target with Drive-Up for groceries. To keep this short, and to the point, I sat in my car for 20 minutes while I watched cars, again, drive up, get their groceries and leave. I finally flagged down one of the employees outside and asked where is my order and this kid, Matthew, said oh, I’m sorry that was me. I thought another girl had your order, so he signed it off. He thought it was funny because he was smiling and thought it was amusing the whole time he was telling me. I went into the store because the ice cream was like mush, and the manager had the same ridiculous attitude as this kid. I am truly done with Target. There are too many other good stores out there where I don’t encounter these repeated problems.

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Date of experience: Apr 06, 2023