My £39 annual subscription with the Daily Telegraph is due to expire very soon, they have sent me a reminder stating that the renewal fee will be £199. I have had very annoying experiences in the past from this company and unfortunately there is no 'cancel my account' button, instead they insist I call 03309 127113 and speak to a 'member of our friendly team'. I don't want to call them, I simply want to cancel the account. I've spoken to their 'friendly team' in the past, trying to cancel a previous account, and was bombarded with special offers via email and requests to call them, they don't take no for an answer.The expiring £39 subscription wasn't worth the money, I don't like paying good money to be served up with what I consider to be crude propaganda, the ranting of warmongers, vulgar jingoism and disinformation. I have seen that others in this Trustpilot Telegraph thread have had money taken from their account - and it is difficult to get it back. It must be against consumer law to operate in this fashion, they need to put a "I want to cancel this account immediately" box in the subscriptions section of the online 'My Account' details. I do not have a recurring subscription and if they take this money without my agreement there will be some awkwardness to follow.
