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Easy to open a subscription. Impossible to cancel it.

I took out a digital free trial subscription which ended up as a £12.99 per month paid subscription. This took about 30 seconds to set up. However, I no longer wish to have a subscription and I have just spent 30 minutes trying to find a way to cancel it. The Telegraph provides no option to cancel online but instead, they insist that you have to PHONE them. Could it be that they've built in a level of complexity so that they can profit from it or is it that, as an organ of the Tory Party, they haven't yet moved into the digital era?

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Date of experience: May 10, 2022