For highst priced services Telstra is most self-serving company ever working for its managements & share holders only with total disregard for its clients that I have came across.Been trying to resolve internet problem for 5 days NOW and only getting a run a round by bunch of voces from somewhere in Asia who could hardly speak English. By the time I identifieing myself 9 times I am exhausted & just give up even though they have provided a case number which they could refer to so they don't have quiz you all over again and again. My Internet is down 7 KM from CBD they saying it's my Modem. All the numbnuts need to is direct me to pick new one at one of there shops and matter would resolve in 75 minutes.
