Sitting now for 42 mins with the terrible music which is designed to make you give up. Told MyTelstra App will give me a 4 minute faster yet logged in and they have tech problems. I would not mind if this was not an annual occurrence or the fact that I waited for 1 hour last month with the same issue which was resolved but has subsequently not been actioned. Testing my 16 year brand loyalty to the hilt. Issue filed under Ref 56879010.
