I spend I lot of money of temu and they do not appreciate there customers at all. They keep leaving my parcel outside in full view of everything not in a safe place with no card to say were they have put it. I have had a parcel go missing it shows onbthe picture on royal mail it was just left outside. that day I was at work I work 12 hour shifts so it was sat outside for more than 12 hour when I got home it was gone I gave it 24 hour like they ask to make sure non of my neighbours had taken it in. I have contacted them and they just keep saying as it was sent to the correct address they can not help. They are not taking into account it was sat outside in full view of a busy road for over 12 hour. It's absolutely disgraceful I have received brocken item due to bad packaging,cheaply made items that I can not return as I live an hour away from the nearest evri so have had to keep things I don't want or can't use I don't know why they can't just use royal mail for returns it's as if they try to make things harder and after all that I have still stayed with them but not after this. Its just I good job it was only a 15 pound order not an expensive one I'm so mad. I will be putting in a full complaint and contacting the company that govern them pdd holdings
