No doubt, I found some good and cheap priced stuff on temu but lately, the customer support service is getting worse. Even creating a ticket doesn't help at all, it is actually just a waste of time. All they do is just robotic replies and spam my mails and messages in app/website. I used this online shopping website for quite a long time and spent soo much of my money on it, but in return what dk I get? Customer support's robotic replies, no helpful replies or solutions. They keep insisting on returning a 27kr worth item when it is not even my fault. Whenever I inquire about any item at all, all they do is give me a return for a refund option. Then the bot won't even let me talk to any real agent too. And this process keeps on repeating whenever I contact the customer support. So, this is more like a wake up call to me to stop wasting my time and money on it. And I will do just that! Not only that, they deceive through promotional offers and extort money. Bad experience with promotional offers too💔
