Temu is selling fake branded food and doing something against the law.They sold me fake food, and I showed them the proof how fake it is comparing to the real one. The discrepancies on the proof pictures are very obvious. Temu acknowledged the discrepancy but requested me to show formal certificate from a testing authority or manufacturer before proceed return and refund!!! ( They claimed “free return within 90 days” when I bought it, but changed it to non-refundable after I complaint)Under the UK Consumer Rights Act 2015, it is not lawful for a seller to demand a certificate from an external authority as a condition for returning a misrepresented or potentially counterfeit product. It is illegal behavior Temu platform is doing! I will report it to the authorities if you cannot give me a proper solution!
