thomann

4.5
4.5 from 942 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
dishonest

Sold me goods that said on their site 'immediately available' which was untrue. They then ordered it from China. Why not just put an order in for me instead of taking full money.They then sent it to the wrong side of the planet. Nearly 5 months later my order came back to Thomann's ...but they then sold it to someone else. They really do not care about their customers regardless of the BS about how sorry they are after these types of reviews. I could have been a customer for years but not after this my first ever experience. Take your business elsewhere until they change their rotten approach to customers.

1
Date of experience: Dec 16, 2024