The venue was completely disorganized and unprepared for the event. Water should have been free during a heat wave, policies that the venue itself sent out should have been consistently adhered to instead of multiple different people being told different things, and staff should have practiced more empathy during the SEVERAL medical emergencies I personally witnessed. They were price-gouging water with bottles ranging from $6-$12, with the price hikes coming during peak heat and panic. The lines were incredibly disorganized and caused massive crowds to form at the entrance with no organization, and there was no clear signage to indicate where to go within the stadium for water stations or places to cool off. The concert itself was amazing, but the whole experience was completely ruined by how poorly it was managed by the staff and the venue, I am incredibly disappointed with how the night went.
