tripadvisor

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Tripadvisor going downhill and any edits to out of date information gets rejected 99.9% of the time!

Been using Tripadvisor for 20 years.Over the last few years, the site has gone downhill, partly because most people are using google now, but a huge factor is that information is incorrect on Tripadvisor, and if you correct it using the "edit" option, they ALWAYS reject the edit!Information used to be correct OR edits were accepted so information was more correct for users, but in the last few years, something has changed as they now just reject most edits.Even if they have a dead link or incorrect link, and you give them a link that not only looks correct but even says "official page", they just ignore and reject it!Even if it is the same domain, but a different link as the company updated it, they still deny the edit.99.9% of all edits, especially URL edits, are rejected.I have been on the site 20 years and even with my 20 year old profile, who only gives correct info, they just reject every edit!They have even had unofficial sites and users personal sites as links, and when you give them a correct official link, they reject!They clearly aren't looking at the links you give.You can easily see if a site is correct or not, and if it isn't instantly obvious, 10 seconds of searching online will tell you!But they clearly aren't checking at all. They are just guessing and refusing most edits.So much information is wrong because they reject 99.9% of edits.It is so bad that their social media told me to just DM them and they would update it that way!They clearly see there is an issue so gave me that workaround, but I shouldn't have to use social media to get edits done, just because your team don't bother to check the information!This just means people use other sites because your information is wrong!Even Google let users edit information and they approve edits 99% of the time!Why is Tripadvisor so bad in this respect?I have used Tripadvisor so much and contributed so much over 20 years, but people are just moving to other sites as you just don't care about correct information.You need to either tell the people that accept or deny edits to READ and CHECK the information before rejecting or you could have it so the system automatically accepts if the person correcting the info has an account over x years or had so many approved edits.Staff need to do better.Denying 99.9% of edits such as URL's is not acceptable.They need to do some checks! Not guess!

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Date of experience: Apr 04, 2025